How do I get my account verified (general/TNVS)?

Modified on Sat, 20 Sep at 5:22 PM

Process:

  • Go to Account (bottom right of the home page).

  • Tap on your account name.

  • On the Account Type tab, tap either:

    • Upgrade to Verified Account → if you’re a private user (i.e. not a TNVS/delivery rider)

    • Upgrade to TNVS Verified Account → if you’re a TNVS/delivery rider under one of our partner companies (Angkas,  Foodpanda, Grab, Lalamove, Move It, InDrive, Xpress)

  • Fill out the form and submit your application.

  • Wait 2–3 business days. You’ll get a push notification once approved.


Benefits of account verification:

Verified Account

  • Toll Payment

  • Improved account security

  • Special promos and perks

TNVS Verified Account

All of the above, plus:

  • TNVS discounts on Top-Up Liter Balance

  • Larger virtual tank size

  • Higher transaction limits





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