Skip to main content
PriceLOCQ
Home
Knowledge base
Login
Home
Knowledge base
All
Articles
Recent Searches
Clear all
No recent searches
Popular Articles
Articles
View all
Topics
View all
Tickets
View all
Sorry! nothing found for
Knowledge base
Getting Started (2)
TNVS Verification (3)
How do I apply for TNVS verification?
Why was my verification application rejected?
How do I get my account verified (general/TNVS)?
Registration & Account Setup (2)
How do I register and create an account?
I'm having issues with account creation.
VIP Loyalty & Rewards Program (3)
VIP Account Creation & Points Earning (5)
How do I create a VIP account and start earning VIP loyalty points?
How can I link and manage my physical VIP card?
Do I need a physical VIP card to be a VIP member?
View all 5
VIP Membership Types (2)
What are the different VIP membership types?
What are the perks and transaction limits per membership type?
VIP Rewards, Benefits & Privileges (2)
How do I redeem rewards with my VIP loyalty points?
What are the other benefits and privileges of being a VIP member?
Promos (1)
Ongoing Promos (6)
TNVS Buy Fuel Discounts
Post-Redemption Survey Voucher
LOCQPay Everyday Discount
View all 6
Cash In (2)
General Inquiries (14)
How do I cash in?
Are there minimum and maximum cash in amounts?
Is there a transaction fee for cashing in?
View all 14
Troubleshooting (3)
I didn't receive any LOCQPay Balance after I cashed in.
[Card] My card got declined during cash in.
[Card] I did not receive an OTP code to proceed with my card cash in.
Top-Up Liter Balance (2)
General Inquiries (7)
How do I top up my Liter Balance?
Which fuel types can I buy through PriceLOCQ?
Are there minimum and maximum top up amounts?
View all 7
Troubleshooting (2)
I didn't receive any Liter Balance after I topped up.
I accidentally topped up the wrong fuel type. Can I convert my Liter Balance to a different fuel type?
Scan To Pay (Gas Up) (3)
General Inquiries (8)
How do I scan to pay at the station?
Are there minimum and maximum scan to pay amounts?
How do I decide when to use Pay with Liter Balance and when to use Pay with LOCQPay Balance?
View all 8
Partner Stations (2)
Which gas stations accept PriceLOCQ?
Can I use PriceLOCQ at other fuel brands apart from SEAOIL?
Troubleshooting (4)
I made a mistake in my payment. Can I have my transaction voided?
The cashier did not receive any SMS confirmation when I completed my scan to pay transaction.
I encountered an error message when I tried to scan the QR code.
View all 4
Other Services (5)
Toll Payment (9)
How do I top up my Autosweep/Easytrip RFID Balance?
Are there minimum and maximum RFID top up amounts?
Is there a transaction fee for topping up RFID?
View all 9
Car Care (2)
How do I book Car Care services?
How do I know If my Lubeserv booking is already confirmed?
Discount Locator (1)
How do I use the Discount Locator?
Product Conversion (2)
How do I convert my Liter Balance (Gas)?
How are fuel conversions computed?
Loans (4)
What is a Car Loan (Sangla OR/CR)?
What is a Truck Loan (Sangla OR/CR)?
What is a Car Financing Loan?
View all 4
PriceLOCQ for Business (6)
What is PriceLOCQ for Business? (1)
What is PriceLOCQ for Business?
Cash-In (2)
What are the Verification Lead Times and Process for Manual Cash In?
What cash in options are available on PriceLOCQ for Business?
Onboarding (1)
Why didn’t I receive a welcome email or activation link?
2FA (1)
How do I disable or deactivate Two-Factor Authentication (2FA)?
VIP Redemptions (2)
How can I redeem my VIP Points?
What is the process after I redeemed my VIP Points?
2307 (1)
How do I submit 2307 forms to PriceLOCQ?