I encountered an error message when I tried to scan the QR code.

We sincerely apologize for the inconvenience.

Please try doing the following:

• Make sure that you're scanning the correct QR code

• Ensure that you have stable internet connection

• Double check if your PriceLOCQ app is up to date through Google Play Store (Android) or App Store (iOS)

• Restart the app and try again

If the problem still persists after applying the above measures, kindly inform our station crew so they can file a report to get this resolved as soon as possible. 

You may also send an email to support@pricelocq.com or reach out to us on Messenger with the following details so we can assist you further:

• Name

• Registered mobile number

• Date and time when problem was encountered

• Screenshot of the problem

• Phone model

• Phone OS (e.g. iOS 13, Android 9.0)

• Internet provider