[Card] I did not receive an OTP code to proceed with my card cash in.

Modified on Mon, 28 Oct, 2024 at 8:49 PM

We sincerely apologize for the inconvenience. The server may be experiencing high traffic, resulting in delays.


Please try doing the following:

  • Ensure that you have stable internet connection

  • Try closing the app and waiting for 5 minutes before reopening it and trying again


If the problem still persists after applying the above measures, kindly send an email to support@pricelocq.com or reach out to us on Messenger with the following details so we can assist you further:

  • Name

  • Registered mobile number

  • Date and time when problem was encountered

  • Screenshot of the problem

  • Phone model

  • Phone OS (e.g. iOS 13, Android 9.0)

  • Internet provider


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